While Government regulations regarding COVID-19 have changed the way we operate, Statewide Appliance Spares is here, open for business. We appreciate and value your business and have taken extensive safety measures to ensure that we continue to support you and meet your expectations.
Some of the changes we have made include:
- Ensuring continuity of parts supply by working closely with our suppliers
- Increasing our stock levels to ensure we have adequate stock to fulfill orders
- Maintaining social distancing rules in our Customer Service Centre and Warehouse
- Maintaining strict hygiene practices including regular disinfecting and hand-washing
- Setting up working from home, where possible for office staff
SOUTH AUSTRALIAN CUSTOMERS
As at Monday 23 November 2020, our Adelaide retail store is open.
For South Australian customers that have opted for Adelaide pickup and have ordered parts awaiting collection at our shop, these will be available from Monday 23/11/20.
We are receiving supplier orders and despatching throughout Australia daily. In some instances, there may be some supplier delays on orders that may impact your delivery times, although we have not experienced too many delays to date. Our online store and Customer Service Centre is open and our team will continue to work safely and efficiently to answer your enquiries, offer assistance, process and despatch your orders.
You can reach our team on Free Call 1800 005 220. For trade customers please reach us on our trade direct phone number 1300 STATEWIDE (1300 782 839).
Statewide Appliance Spares will continue to provide updates and re-evaluate the situation as it evolves. For enquiries or customer support, please email via the Contact Us page on our website or call us during business hours on 1800 005 220.
Thank you for your support.
From the team at Statewide Appliance Spares