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COVID-19 Update:  We are open for business and shipping throughout Australia & New Zealand | Read more
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Customer reviews

Thousands of happy customers trust and choose Statewide for their appliance spare parts.

Excellent service and easy to process order
Sandra, Online
It’s amazing you stock so many parts! Love that I don’t need to buy a whole unit if one part is bad.
Mirjana, Online
Easy to use and process orders.
Rob, Online
Extremely easy site to navigate and find the product needed. Well done and thank you.
Tony, Online
The customer service team helped me find my charger/part and helped me get my order ready.
Toby, Online
Great service with extensive range
Greg, Online
Called first and received part number from Katelyn - very helpful.
Jason, Online
Very easy to navigate your website and ordering process.
Paul, Online
I am pleased I found this site have been looking everywhere. Now hopefully will solve my problem
Maurice, Online
Your staff was very helpful and you had stock. Thank you.
Derek, Online
Just wanted to say thank you for a first rate service, article arrived very quickly and in good order. Thank you once again.
Roy, 3194
Nice and simple site to use
Martin, Online
Great website, was able to find my spare parts easily, secure online ordering, I have no hesitation in recommending this business and their abundance of spare parts.
Troy R, Google Reviews
Simple step by step process to find correct remote order and buy
Craig, Online
Has always been my go to for replacing customers parts. Never let me down.
David, Online
Very efficient service
Stephen, Online
Real easy to find the required part and transaction very efficient.
Shane, Online
You had what I wanted. Service great.
Graham, Online
Excellent, easy to use website and fast order processing.
Lucas, Online
User friendly and very easy to use
Gordon, Online
Love working with you guys!!! Always the right parts, always in a reasonable time frame, always a good price!!! I use you for all of my lesser known air conditioning parts - Cheers, Mark S, MKS RURAL SERVICES
Mark, Online
Thank you 😊
Fiona, Online
Great service... fast delivery times
Quan, Online
Easy to do business with and the exact item I needed.
Lee, Online
The representative was helpful in confirming I had the correct part.
Beverley, Online
Such an easy process, thank you.
Ken, Online
Super easy to find exactly what you need and very cost effective.
Oliver, Online
Easy to navigate site. Used the model number to find available parts.
Kerry, Online
Easy payment. Looking forward to replace filters
Nicholas, Online
Ronald, Online
Brilliant service. We use them as our main spares supplier.
TRENT, Online
Always have best price in the market. Fast delivery.
Elham, Online
Ordered today - Easily found the product I needed, quick and easy transaction and a good price.
Renee, Online
Great customer service. Agent on the call was knowledgeable and polite. Ordering on the website was even easier. Great experience and will certainly be back buying my LG spare parts. Thank you to the team at Statewide Appliance Spares.
Sujay, Online
Easy to navigate website, easy to find spare parts. Easy checkout. Thank you
Troy, Online
Good prices and extensive range of stock even for older models.
Stephen, Online
Found what I was looking for, the website is easy to navigate.
Alex, Online
Fantastic products to upkeep my breast pump when parts needed replacing. Simple, easy and quick delivery.
Cassandra, Online
Your consultant was very patient and helpful.
Geoff, Online
Site easy to navigate, and place order. Thank you.
Suzie, Online
Good website setup, correct part for model.
Paul, Online
Always excellent service and fast shipping!
Bronwyn, Online
Quick, efficient, and reasonably priced. Return customer.
Len, Online
Easy to select right item by entering model number. Easy!
James, Online
Found my part, Excellent.
Stuart, Online
Nice and quick and easy.
Brett, Online
I am more than happy with the service I received from staff member Jake L. He was a tremendous help locating a part I required for my Pressure cooker. He was knowledgeable about his company's products and has a professional and friendly customer service manner I had contacted a few other suppliers and they responded that they didn't stock parts for this model but made no other effort to assist with my inquiry.
Aileen, Online
Very good prices!
Mick, Online
Easy to use and intuitive website.
Robyn, Online
Best and fast service :)
Ryan, Online
Thank you so much for your help with my remote control problem. Am absolutely amazed the new remotes arrived in Frankston South before 2pm today!
Faye C, Website
I received the package today, so the whole experience was very satisfactory! The new hose looks exactly like the old one.
Malcolm A, Website
The part came this morning and my washing machine is up and running again 😃 Thank you so much for your fast and efficient service.
The Sharp Freezer Ice Storage Bin/Tray arrived today. May I thank you so very much for your fabulous service and personal assistance.
Peter S, Website
Really appreciate the help and speed with which the parts were dispatched, they have just arrived and has saved us greatly.
Adam T, August Air Solutions
I am very impressed with your service, the spare part I ordered online ( I hardly ever buy online!) for my vacuum cleaner. It arrived in two days, no fuss, no signature, no visit to a post office. It must be a record, thanks.
Pat G, Website
I received my spare parts. Thank you so much for making the whole process so easy. I got exactly what I was needing.
Amy M, Website
I just wanted to let you know how amazed I was by your speedy service. I cracked my microwave door last week and thought I would see if I could find a new door instead of buying a new microwave . Not really convinced this would work! You guys did an amazing job , it arrived today and it fitted perfect . Someone in service/spare parts is doing an amazing job!
Jodie C,
Best customer service I've ever had in my life. You made my day & my life so much easier.
Clare S, Website
Thank you for the amazing service provided. I already received my order absolutely fantastic service, will definitely be purchasing from you guys again. Thank you again
Ally M, Website
Zeinab , Online
It was simple and easy
Alex, Online
Great range, price and easy to use website.
Joshua, Online
Nice job with the exploded isometric drawing showing details of all the associated fridge parts - this helps make sure the correct part is ordered. Tried another site to compare prices and the image was so bad I couldn't see it! Good Job SAS.
Scott, Online
Very affordable replacement parts...
Giovanna, Online
Every transaction with Statewide has been flawless. Thanks Team 5 ⭐️
Melanie, Online
It was very easy to find the replacement part I needed.
Jessica, Online
Nice and easy website to use
Steve, Online
Reasonably easy. Details all on a single page and postage was displayed without jumping through hoops first.
Ian, Online
The best to deal with!
Darren, Online
Easy user friendly website and competitive prices.
Linda, Online
Easy to find my replacement part with smooth transaction.
Mike, Online
Very easy to use website got exactly what I needed and an option for fast delivery.
Gillian, Online
Very easy website to navigate and view items. Looking forward to receiving my product.
Catherine, Online
Great place to buy stuff. Great service and great prices
Andrew, Online
First time user. Easy to place my order
Pat, Online
Easy to use web site. Have purchased with the business previously. Reliable & fast delivery.
Shaun, Online
Best replacement appliance parts online store! Easiest website to navigate and find the part you need.
Jess, Online
Items were easy to find and purchase was completed quickly. Immediate response to confirm order was received
Josephine, Online
Easy to navigate site. Affordable. Had all the parts I needed.
Taryn, Online
Amazing customer service! Super helpful
Tyla, Online
Easy and quick to place order.
Noel, Online
Very easy to find required part and very easy to order.
Sandra, Online
There was an extensive list of parts available for a huge list of F&P fridges. The website is clear and easy to navigate and the gentle warning to make sure I had the right part was a nice touch. Delivery instruction notes were also helpful.
John, Online
This is my first purchase with you. I found your web page to be very user friendly.
Adrian, Online
I have had excellent experiences with Statewide Appliance Spares. You have responded to any queries quickly and been very helpful.
Rob, Online
Great website to navigate and easy purchasing process.
Lyn, Online
The service was amazing the product arrived the next day, very impressed.
Linda H, Google Reviews
Dependable and fast supply of a huge range of spare parts.
Sarah G, Google Reviews
Delivery of authentic filters were so efficient. Price was second to no other! Highly recommend Statewide Appliance Spares.
Reviewer, Google Reviews
Very pleased with the service. It was so easy to find the parts I needed for my stove.
Reviewer, Google Reviews
Uncomplicated ordering system.
MATHEW, Online
Cheapest I could find and good shipping price.
Nathan, Online
Easy to use. Good Price
Rory, Online
Fast easy service
Warren, Online
A simple easy way to purchase water filters for my LG fridge.
Kacey, Online
Easy to use website and good prices. Will use again for sure
Les, Online
Easy to use website
Thomas, Online
Have used you many times before and find your service amazing. Thanks
Robert, Online
Easy to order. Couldn't ask for more really.
David, Online
Very easy to navigate and product details were helpful. Price was competitive.
Mark, Online
Easy access and transaction
William, Online
Product & service was amazing, really great prices and delivery was extremely quick. Wouldn't hesitate to use Statewide Appliance Spares again.
Wayne B, Google Reviews
Ordered quick delivery and got it in 2 days from order. Very good considering COVID . Quick response and product was wrapped in Samsung packaging, 100% genuine parts.
John W, Google Reviews
Have purchased parts a few times now and the service is excellent. Their knowledge is very good and dispatch quickly. Had a return recently, they supplied postal stickers and full refunds. Highly recommend.
Customer, Google Reviews
I wanted to give you 5 stars for my recent shopping experience with your company. From the time I received excellent customer service from the young gentleman who found the item I needed for my broken part, to receiving the article in record time, I was very very impressed. I would certainly use and recommend your staff and company to friends and family. Please do pass on these comments to the staff concerned. Warmest regards, one very happy customer.
Jackie F, AUS
Many thanks to all the team involved for the prompt delivery of the product I ordered. Will definitely recommend your company to all my friends and colleagues.
David Z, AUS
Prompt delivery of the correct filters I ordered. I would definitely use this company again.
Wayne E, AUS
The part was exactly what I needed. Fast shipping. Well packaged. I know where I'll go if I need similar items in the future. Highly recommended.
Missy M, AUS
Brilliant....and extremely quick....thank you so much.
Jane E, AUS
Information on site correct, part fit my machine, delivered well packed and in reasonable time. Thank you.
Tengu C, AUS
They were friendly and helpful with parts identification, delivery was fast and the item was well packaged and cheap. Faultless.
Chris T, AUS
Brilliant! I'm shocked! I placed an online order yesterday for a washing machine part and i arrived home today to find it delivered to my front door. Thank you so much for excellent service 1
Sandy R,
Statewide Appliance Spares Adelaide had the replacement genuine Daikin air conditioner remote I was needing, easy ordering experience and at a competitive price, with delivery within 3 days to Melbourne. I would use them again for spare parts.
Simon C,
I ordered an IXL Tastic spare part online on Saturday, received a confirmation on the Monday, a dispatch notice on Tuesday, and it was delivered as per the order on Wednesday. Can't fault that level of service!
Derek M, Aus
Super efficient online system and responsive customer service. Highly recommended!
Jim T, Aus
Staff at Statewide were very helpful over the phone when I started my search for parts. When I visited the shop the staff were attentive, professional and friendly. Parts I ordered arrived on time.
Gary H, Aus
Always very professional with super fast delivery.
Colin S, Aus
Prompt delivery of the correct filters I ordered. I would definitely use this company again.
Wayne E, Aus
Very happy with my purchase it came very quick and fits well.
Dianne H, Aus
Amazing communication. I am based in Melbourne. Special thanks to Karl for his prompt response and great knowledge about parts!
Fasail K, Melbourne, VIC
A note to say thank you. You have a clear website; for lay people like myself; making purchasing the correct spares easy The solenoids have arrived today and are already installed and 2 loads of washing done… Not bad for delivery to a rural area less than 72 hours since the washing machine broke down!
Rob C,
Good morning I am writing to say a huge thank you. I ordered a part for my LG washing machine and it arrived within 48 hours - WOW! Your team was professional, patient and courteous when I called and guided me to find the part I needed. Thank you for making customer service a priority - unfortunately not enough businesses see the value in this, but you do, thank you.
Kate C, 3061
Thank you so much for your super fast delivery from Adelaide to Townsville in 2 days ! This was unbelievable plus being 4 days before Christmas ! The sensor in my LG magic remote for TV had stopped working and I really thought I'd have to go without over the Xmas/New year holiday period. Statewide saved the day! So happy with your prompt attention to my order at the busiest time of year.
Robyn D, 4810
I am writing to pass on my thanks to Katelyn H who was extremely helpful and efficient in finding and locating parts for my newish Electrolux upside down fridge. I had attempted to get these part numbers from Electrolux Spare Parts Dept. direct and also two service agents located in Sydney and Wollongong without any luck. Without labouring the issue I spent 40 years in the appliance service and spare parts industry. Please pass on my sincere thanks to Katelyn. Regards, Les W
Les W, 2576
What great service. Easy to order online, got the product I wanted at a competitive price and such prompt delivery. Thanks so much
Andrea H, Flemington
Thank you so much for quick dispatch and postage!! It’s always those appliances that you use a lot and need it to work straightaway that breaks down so thank you again!
Kim M, Reservoir VIC
I was very impressed with Statewide, I wasn’t hopeful that I would find the part for an old fridge and I found the ordering process very user friendly, the next day delivery interstate was unexpected. Exceeded expectations.
L Davie, Old Beach
Just wanted to say how impressed I am with the product received. Purchase and delivery was prompt, no fuss. Excellent service.
Eric Y, Belgrave
Statewide are polite, helpful and reliable. Yet again you have saved us frustration as the remote you supplied before has worn out but has been a very busy remote. Helpful, reliable and you are an excellent pleasure to deal with kind regards Val and Dean PS Go the Crows!
Valerie and Dean, Redcliffe QLD
Just wanted to express my sincere thanks for the very prompt and efficient service we received from you. I ordered 2 control knobs a week ago from you and they arrived at my front door this morning. Much more efficient than other online services I have used in the past, so thank you for a job well done. Kind Regards
P.P., Normanville SA
I am contacting you to thank you for your incredible service in couriering my order which was placed yesterday to have it arrive in Hobart to me just now. That is amazing service and I am very impressed and will definitely recommend you to anyone looking for spare parts. Thanks again
Rachael C, Hobart TAS
Just to let you know that I received a stove part yesterday, ordered it 9am and the courier dropped it on my doorstep at 3pm at Nuriootpa. That is fantastic service. Thanks
Grant T, Nuriootpa SA
Thank you so much for your help, I have ordered the part via the website. This issue was causing me so much angst and you have made the process so simple, thank you so much, your customer service is exceptional. Hope you have a lovely weekend.
Steph C, Brisbane QLD
Morning Statewide Folk I wish to thank you and your phone lady for the prompt processing and sending of the request of a new LG remote control. It arrived lunch time yesterday and works just fine. Many thanks...
Richard, South Perth WA
Just want to say thank you for the fast delivery. At 1.30 pm yesterday I ordered a bar door replacement for my L.G. Fridge and it arrived at my place 300km north of Brisbane at 12.30 pm today, less than 24 hours for delivery. Thanks
The hinges arrived on Tuesday, the courier dropped them off at the door as promised, they have solved the problem with the oven (giving me some browny points). A very well done, thankyou. Regards
I just wanted to pass on my feedback for an excellent service your company provided recently when I bought spare parts for my fisher and paykel fridge. You responses were prompt and I couldn't believe how seamless the process was. And how quickly I received the parts. Thank you for a great service! I will certainly be recommending your company to anyone who needs spare parts. Cheers,
Thanks for the speedy delivery of the two filters for LG refrigerator...ordered yesterday afternoon and delivered to my Gold Coast address before noon today. First class service which I will certainly use again and will recommend to my friends. Your service leaves retailers on the Coast for dead both on cost and availability. I was told I would have to wait for a month for the filters by one retailer. Thanks again.
Just want to say thank you for your outstanding customer service. I rang yesterday a 2.45pm, placed an order for 5 parts for 2 different appliances. They were delivered here this morning by 10am! Absolutely brilliant. Thanks.
Thanks, Product has just arrived, fantastic. Wish all internet company's were as efficient.
I just wanted to let you know that the door arrived on Thursday, and I am very happy with the service during my purchase and the after sales assistance I received on all my enquiries, and the politeness I got through the process from the start to the finish. So am one very happy client and I would recommend you to all my friends.
Thankyou for the very efficient ordering system and prompt delivery of the mounting shaft for our Panasonic Bread Maker. We ordered on the weekend and the parcel arrived early Tuesday morning.
I just wanted to drop a line back to you reference my replacement remote that I received at the door this morning. I cannot believe the expedience that has been achieved in getting it to me since speaking with you on Monday, your efforts and professionalism have been shown to be at the highest level in sales with any company I have dealt with, and I can tell you that my business dealings have taken me around the country and overseas for many years. Please pass this email onto your company heads, so that they know how well you represent their business and their reputation.
To whom it may concern, This is a note of “Thanks” to all at Statewide. From the person who took my call, to the helpful gentleman in spare parts, I was given friendly and helpful assistance in regards to my spare part enquiry and then received the part in record time. I am most impressed and again say a big Thanks for such great service. Well done everyone. Regards
Hi, I wanted to thank you for the swift delivery of the PCB unit. Our TV now works! Thanks
Thankyou so much for your time and work. Fantastic customer service!!!! Great work!
Hi, just a quick msg to say thanks for your great service, from the professional and friendly lady on the phone to the fast delivery everything was great. Look forward to dealing with you again. Regards and Merry Christmas to you all!
Recently I had to replace a small part for a vacuum cleaner. My service from Statewide was excellent. The woman who took my call was able to find and price the part very quickly (I did have the exact details) and found it was in stock. It was kept for me. The following week a pleasant man served me and I had the part quickly. Then I asked him why several negatives appeared on your website. He explained that satisfied customers seldom register thanks; clients with a problem complain. Fair enough. So here is my positive response.
Hi I phoned around lunch time yesterday after spending several hours trying to get a light bulb for my Fridge Freezer. Choice gave m your number & I spoke to a lady called Sandra who helped me in about two minutes. I received the item at 8am this morning. I have never had service this good or this quick. I live in suburban Brisbane, so I was not expecting a delivery for 3 to 5 days. Just want to send this special message of thanks for such wonderful Australian service. I had been on the phone all morning, getting nowhere, with people who could not speak English, so it was very refreshing to get some good old fashioned service.
Just had to send this email to you to say how impressed we are with your website and especially your service. Went online yesterday to order my IXL Tastic cover plate (originally purchased 18 years ago) only to find you have it in stock. Ordered it and paid online at 7:00am, arrived home the next day and the order is on my door step. Absolutely fantastic, will be singing your praises to everyone.
Can it get any easier ? Ordered this product and in just over 24 hours it was in my hands! You mob are ROCKSTARS. I'll definitely order more gear from you when the need arises and will also endorse/recommend/preach the sensational customer service I've received to anyone needing replacements. Brilliant. Keep it up!!
Just excellent service!! Hi, I ordered a handle for our Samsung Front Loader last week, it arrived, no fuss, no hassle, just easy to do business with you. Fitted it last night, no worries. I need a filter for my fridge in a couple of months and I will be ordering from you. Thank you!!
Thank you so much for your quick delivery as I have already received them today after only ordering yesterday!! :)
Dear Carol our remote arrived safely; we were surprised at 10am this morning. We sort of would not have been surprised if it were Friday. We wish to thank you for a friendly and efficient service especially seeing as I was hopeless on your website. Statewide Appliance Spares you must feel very proud. It is a rare thing these days to get such good service. My husband is going to have a lovely time after struggling for months ha ha. We certainly will recommend you to all our friends. Kind regards
Hi Mark, Thanks so much for your email. I was extremely happy with how fast this arrived, received yesterday. Excellent service, will be using again if need be and highly recommend your company. Thank you
I ordered a part online for our washing machine which they didn't have in stock so they had to order it from the manufacturer. It was delivered to me in Victoria exactly 1 week later. Super impressed with the speedy service. Very happy.