Guide to fixing a washing machine that won’t drain

Have you ever put a full load of clothes in your washer, only to return at the end of the cycle and find your clothes still swimming in water? This is a sure sign that something has gone wrong! If your washing machine is not draining, follow our troubleshooting tips to fix the problem.

Safety first! Always unplug your washing machine from the power source before attempting any repairs or maintenance. Washing machines are heavy appliances and can tip over, so get some help if you need to move or tilt the washer.

Test the lid switch assembly

If you have a top loader, your washing machine will only drain and spin if the lid is closed firmly. A broken lid switch can prevent your machine from draining effectively. The lid switch is a small plastic switch and is located under the lid or door of the washer. Check to see if the washing machine starts working when you depress the lid switch with your finger. If there is no change and you don’t hear a clicking sound on your switch, it is more than likely defective. A replacement lid switch will solve the issue.

Check your washer drain hose

Step 1

Inspect your drain hose for any kinks or bends. If these are visible, try straightening the hose.

Step 2

To check for blockages, you will need to disconnect the hose from the drain. This can be a little messy, so it is best to be prepared. Grab a bucket and towel. Once the hose is disconnected, drop it into the bucket so that all water can easily flow into the bucket.

Step 3

Once the water has drained, check the hose for any blockages or obstructions. Remove any visible obstructions with pliers. You may need to use a garden hose or plumber’s snake to help clear deeper blockages. Once clear, reconnect the hose.

As a preventative measure, it is a good idea to check the pockets of your clothes before placing in the washer. That way, any coins or small objects can be removed before they have a chance to create a blockage and potentially damage your washer.

Check the drain pump

Small clothing items, lint and debris can often clog your drain pump. To investigate any blockages, you will need to remove any water from your washer first.

Step 1

You will need a few towels and a bucket for this task. You will find a service hatch at the bottom of your machine on the front panel. Look for an emergency drain hose. Place your towels underneath and pinch the hose while you remove the plug from the end. Water will start to rush out so have your bucket ready.  You may need a few buckets on hand until all the water is cleared.

Step 2

Now that the machine is fully drained, you can inspect your pump. Put on some rubber gloves and inspect the pump for any obstructions. Remove any obstructions. If there is a filter, this is a good time to remove and clean it under running water. Using a damp cloth give the interior a clean. Wipe the cap clean and reattach filter, hose and lid.

Give your washer a thorough clean

Once your washing machine is draining properly and working again, why not give it a thorough clean? This will help remove mineral and detergent build-up in your washing machine and will rid your machine of any bad smells.

To clean, just put your washer through a vinegar and bicarb wash cycle.  For a top loader, set your machine at its hottest and longest setting. When it has filled up with water, just add 2 cups vinegar and 1/2 cup baking soda. Let it run for a complete cycle.

For a front loader, just add 2 tablespoons of bicarbonate of soda into the detergent drawer and ½ cup white vinegar into the drum. Let it run for a complete cycle on the hottest setting.

Remove the detergent dispenser draw and wash with warm soapy water. Lastly, wipe the exterior of your machine with a soft cloth and a multi-purpose cleaner.

Limescale removal

From time-to-time limescale can start to build up, particularly if you have hard water. Limescale can reduce the efficiency of your washing machine. To descale your machine use Aktivo Dishwasher + Washing Machine Descaler – just add to your machine as per the instructions. This will help remove unwanted odours and thoroughly cleanse your washing machine.

Check out our blog!

Check out our blog for tried-and-true laundry tips to save you time and money. Our washing machine troubleshooting guide will help you identify common washing machine problems and show you simple fixes.

Do inspect your washing machine regularly for signs of wear and tear and fix any small issues as they arise. This can help eliminate the issue of costly repairs down the track.

Lastly, check out the range of washing machine spares at Statewide Appliance Spares. You can find pumps, elements, filters, hoses and so much more, with fast Australia wide delivery. Everything you need so that your washing machine continues to work at its very best.