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How to open a locked door on your front loader washing machine

July 4, 2022 | Washers & Dryers

Have you ever tried to open your front loader washer door only to find that its tightly jammed shut? Our best advice? Don’t try to forcefully open the door in desperation! Try our simple fixes to open a locked washing machine door instead and get your washer back in action.

Safety first! Always unplug your washing machine from the power source before attempting any repairs or maintenance. Washing machines are heavy appliances and can tip over, so get some help if you need to move or tilt the washer.

Faulty interlock

Repeated use of your washing machine over a short time span can cause your washer to overheat. Switch your washer off at the mains and allow to cool down for a few hours. After that, try to open the door again.

Water has been left in the machine

If water has been left in the machine or there is a drainage problem, the door will sometimes fail to open. Try running a spin or drain cycle to see if this resolves the issue. If this does not work and water is still inside your machine, it’s time to check your drain hose. Inspect it for any blockages or kinks that could be obstructing water flow. To drain your washing machine, you will need to drain water from your drain pump filter, usually located in the lower front of your washer.

Not enough time has lapsed since the end of the wash cycle

With some front loaders, the door will not open for about 2-5 minutes after the end of a wash cycle. Make sure the timer has expired and the water has fully drained, then check to see if the door unlocks.

Child lock feature on washing machine

Child lock function is on

The Child-Lock function is a safety feature that protects children from accidentally getting hurt, when the washing machine is powered on. If the child lock feature is on, you will not be able to open your washing machine door. The child lock symbol is often a small padlock and can be deactivated.

Broken door handle

When forced open, door handles can easily be damaged. If your handle is broken, you can nudge it open carefully using a thin piece of string. Just wrap it around the door frame and pull to the other side of the door. The string can then be firmly pulled sideways to release the door latch and open the door. A broken washer door handle can be easily replaced. You can find your replacement door handles here.

A fault code is displayed

A fault code indicates that your washing machine has a problem. It can appear at any time during a cycle. Often the codes are specific to each brand/make of washing machine. Check your operating manual to help diagnose the issue.

Reset the machine

Switch off the power to the machine and then switch it on again after about 20-30 seconds. Then test whether the machine is working normally.

Still experiencing issues?

Most of these problems are fairly easy to diagnose and fix. If you still can’t resolve the issue, it may be time to call a service technician.

Need help with your home appliance repairs and maintenance? Check out our DIY videos on our YouTube Channel. All the expert hints and tips to make appliance repairs a breeze!

Lastly, check out the range of washing machine spares at Statewide Appliance Spares. You can find pumpselementsfiltershoses and so much more, with fast Australia wide delivery.